Frequently Asked Questions

 

01. How do I make a purchase?

Simply browse our collections and select the items you love. Click "Add to Cart" for each product. When you are ready to finalize your order, click the cart icon in the header and follow the checkout prompts to complete your purchase.

02. Do I need to create an account to place an order?

No, you are welcome to checkout as a guest.

03. Is it safe to use my credit or debit card on your site?

Your security is our priority. All transactions are processed through a secure third-party checkout system, and we do not store any of your credit card details on our servers.

04. When will I receive my order?

Delivery timelines vary depending on your location. Please refer to our Shipping Policy for specific details and estimated arrival times.

05. What kind of products do you sell?

We offer a curated selection of contemporary womenswear: swimwear, dresses, jumpsuits, co-ord sets, cover ups and accessories

06. How do I get in touch with your team?

You can reach our Customer Support Team at +(91) 98 102 83622 between 9:00 am and 9:00 pm IST (Monday to Saturday), or email us anytime at support@fiestaresortwear.com.

07. How do I find the right size?

We recommend reviewing the specific product details and images provided on each item's page for accurate fit information.

08. I am based outside of India but want to ship to an Indian address. Is this possible?

Yes, we can certainly facilitate that. Please refer to our Shipping Policy for more information on domestic deliveries.

09. Do you offer international shipping?

We ship globally, subject to local courier availability. To facilitate your international purchase, please reach out to our support team. Kindly note: shipping fees and import duties are borne by the recipient, and will vary based on different countries and regions. 

10. What happens if I am not available at the time of delivery?

Courier services typically contact you to confirm availability. If the first attempt is unsuccessful, a second attempt is usually made. If the package remains undelivered and is returned to our New Delhi office, the customer will be responsible for additional shipping charges to initiate a redelivery.

11. Can I update my shipping address after placing an order?

You may change your shipping address as long as the order has not yet been processed. Please contact our Customer Support team immediately to request an update.

12. How do I return a product?

For detailed instructions on how to initiate a return, please visit our Returns & Exchange section.

13. Can I ship a single order to multiple addresses?

No, each order can only be shipped to one destination. If you need to send items to different addresses, please place separate orders for each.

14. What should I do if I suspect my card information has been compromised?

Since we do not store or retain your credit card information, we recommend contacting your bank or financial institution immediately if you notice any unauthorized activity.

15. What happens if an item I ordered is out of stock?

In the rare event that an item is unavailable after you have placed your order, we will notify you immediately and issue a full refund to your original payment method.

16. Is there a limit on how many items I can order?

There are no quantity limits; you are free to order as many items as y